Two decades of email & marketing infrastructure — brands our team has worked with
Run properly, email drives a quarter to nearly half of ecommerce revenue. We build and run the whole programme — strategy, flows, campaigns, creative and reporting — on a foundation that actually reaches the inbox.
Welcome, abandoned browse and cart, post-purchase, replenishment, win-back. Multi-branch logic driven by behaviour, not one-size-fits-all templates.
Calendar, segmentation, copy, design, build, send, QA and reporting. Weekly cadence that doesn't burn your list.
Klaviyo and every major platform. Clean account architecture that scales from ten thousand profiles to hundreds of thousands.
Engagement tiers, RFM segments and sunset rules — the work that protects your sender reputation while raising revenue per send.
One journey across channels instead of two teams sending into the same inbox and phone with no coordination.
Revenue per recipient, flow-level attribution, cohort behaviour. Not open rates, which stopped being trustworthy years ago.
Most email agencies write beautiful campaigns and never check whether they arrive. We start from the infrastructure — authentication, reputation, list health — because a 40% lift in creative performance is worth nothing if 40% of your mail is in spam. Deliverability is not an add-on here; it's the foundation everything else sits on.
Your current flows, segments, sending health and revenue attribution. We find where the money is leaking before proposing anything.
Authentication, list hygiene, suppression rules. Unglamorous, and usually the fastest win available.
The automations that earn while you sleep, in priority order by revenue potential.
Campaign cadence, testing, monthly reporting against revenue — not vanity metrics.
Klaviyo most often for ecommerce, plus the other major ESPs. We're platform-agnostic — and we'll tell you honestly if the one you're on is the wrong fit for your volume.
Yes. Strategy, copy, design and build. You approve before anything sends.
Yes. Project-based flow builds are common. Ongoing management is a retainer, but there's no requirement to start there.
Project fee for audits and flow builds; monthly retainer for full programme management, scaled to sending volume and scope. Quoted after the audit.
Start with a free deliverability scan — then we'll talk about the programme on top of it.